FAQ's

BackPrint this page

How much rent do I pay?
Virtually all our single rooms are £85.00 per week, (being £368.33 per calendar month).

Do I have to pay rent in the holidays?
We have two categories of property:-
Gold: half rent for for unoccupied rooms in first month of lease.
Platinum: full rent all year.

Are bills included in the rent?
No.  You are responsible for gas, electricity, water and telephone but you only pay for what you use.  Full time students are exempt from council tax. Depending on how long you leave the heating on, gas, electricity and water bills should not normally exceed £7.50 pp pw over the full term of the lease.

How much is the deposit?

No deposit is payable (imagine that!).

When do we get our keys to the house?
We distribute keys one day after full rent period starts.

Can we leave our gear in the house over the summer?
Yes.

Who do we call if we have a query or a problem?

You will only deal with John or Penny Morgan by e-mailing us on john.morgan45@virgin.net or calling John's mobile 07885 32 88 88 for emergencies.

Are we allowed to smoke in the house?

No,  all our houses are non-smoking houses.

Why are your houses so popular?
We spent a long time selecting our houses for their location and quality.  None of our houses is more than 20 minutes walk from campus.  All are in excellent condition inside and out as we spend a lot of money each summer upgrading them.  For example last summer we completely renovated six kitchens and eight bathrooms.

How do I go about renting one of your houses?
- get your group together.  We specialise in 5 bedroom houses, but have three 4's and three 6's and two 7's as well.
- register your group on-line.
- We will call you shortly thereafter to make an appointment to view.
- we collect your group from campus and show you the three houses of your choice, or the three best ones left if your first choices have already been taken.
- you then sign the lease, pay the administration fee of £150.00 pp, arrange for a suitable UK resident to sign the guarantee (usually a parent) and the house is yours.

Are your houses fully furnished?
Yes. We provide everything from microwave, bedroom and living room furniture etc etc.  All you have to bring is your crockery, cutlery, pots and pans, bedding, a reading lamp, tv, stereo, PC kettle, toaster and iron.

Can we get broadband in your house?
Yes.  Most ISP's (internet service providers) now supply a wireless modem free of charge.

Do we have to pay the rent quarterly in advance?
Unlike most agents we offer you various options to pay your rent that suit your own financial circumstances.  For example you can pay monthly in advance, or you can pay the last three quarterly payments when your student loans come in.

Do we have to arrange a guarantor?
Yes - all tenants have to provide a UK resident to sign a guarantee.  Those who cannot arrange this will have to pay the year's rent in advance..

Is there an administration fee?
Yes. We charge an administration fee of £150.00 pp on the signing of the lease.  This covers the administration of drawing up the lease and accompanying documentation as well as setting up utility accounts etc. Please note that we do not charge VAT on the administration fee.

What happens if I want to leave the house during the course of the lease?

Your lease is a joint liability lease and if any one person wants to leave then they have to keep paying the rent until a suitable replacement is installed. If you do not pay the arrears and they cannot be recovered from you through the courts then then the remaining tenants in the group will become liable for the arrears. It is not always that easy finding a replacement who is acceptable to the remaining group members so once you have signed the lease you shouldn't take the decision to leave lightly.

Do we have to cut the lawns at the house?
No. We maintain all the gardens and lawns.

Who does the maintenance on the house?
We have a very experienced maintenance team, many of whom have been working for us for years.  The team consists of Alan the builder (ably assisted by Warren and Ryan), John the central heating engineer, Keith the plumber, Arthur the electrician, Bob the handyman, Alan the washing machine engineer and Dave the tiler.

Can we have a key operated lock on our bedroom door?
No. All our bedroom doors have bolts on the inside to give you privacy. However we like our groups to live like a group of friends or in fact an extended family and we feel house with keys on bedroom doors look like bed-sits and we are not in the bed-sit market.